Calendar of Events

March 2020

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    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Disruption period : Until the electricity supply is fully recovered. Date: 20 September 2020 (Sunday). Purpose :Temporary shutdown of Merotai I Water Treatment Plant due to the power supply failure.. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT KUALA PENYU

    Disruption period : 20 September 2020 (Sunday). Date: Until works is complete. Purpose: Temporary shutdown of EWSS Limbawang, Kuala Penyu Water Treatment Plant due to clogged water pump. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT SIPITANG

    isruption period : 19 September 2020 (Saturday). Date: Until the water river level is back to normal. Purpose :Temporary reduction in treated water production at Loji Rawatan Air Kg. Bangkap, Sipitang Water Treatment Plant due to low water level at Sg. Padas. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TULID

    isruption period : 19 September 2020 (Saturday). Date: Until works is complete. Kerja:Temporary shut down of Tulid, Sook Water Treatment Plant due to burst pipe at pump booster.. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Why Should You Pay Your Bill?

The payment can be used by the government to cover the costs of:

  • Treatment of raw water so that it is safe for use
  • Maintenance of water treatment plants
  • Replacement and maintenance of water storage tanks
  • Replacement of old and leaking water pipes
  • Other expenditures to enhance water supply facilities

The Water Department is constantly endeavouring to provide clean water to the public. You as a wise consumer of water should help the government by paying your bills on time.

Clean water is an essential everyday item for normal life and is not something that you can make do without. Imagine if your water supply is cut off even for one day.

Please report to the nearest Water Department office if you don’t receive your water bill at least once every three months.

Thank you for settling your water bill.