Calendar of Events

November 2020

Mo Tu We Th Fr Sa Su
26
27
28
29
30
31
1
 
 
 
 
 
 
 
2
3
4
5
6
7
8
 
 
 
 
 
 
 
9
10
11
12
13
14
15
 
 
 
 
 
 
 
16
17
18
19
20
21
22
 
 
 
 
 
 
 
23
24
25
26
27
28
29
 
 
 
 
 
 
 
30
1
2
3
4
5
6
 
 
 
 
 
 
 
    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT LAHAD DATU

    Date : 25 November 2020 (Wdnesday). Disruption period : 4:00 p.m until connect work is completed. Work : To connect pipe measuring 150 mm MSCL at Mile 3 Jalan Sandakan, Lahad Datu. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or 017-8202016 ( En. Bahrin Antonio)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT MEMBAKUT

    Date : 25 November 2020 (Wdnesday). Disruption period : 1:30 p.m. until repair work is completed. Work : To repair the broken pipe measuring 200 mm MSCL at Kg. Lambunau, Membakut.. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or 019-2012411 (PKAD- En. Agku Mohd Yunus)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 25 November 2020 (Wdnesday). Disruption period : 1:00 p.m. until repair work is completed. Work : To repair the burst pipe measuring 18 inch MSCL at near Timatch Sdn. Bhd Water Treatment Plant, Jalan Utara, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or016-8948685 (PKAD - En. Jusafri Idris) 014-9508067 (PKAD - En. Hairum Hassan)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 25 November 2020 (Wdnesday). Disruption period : 11:00 a.m. until repair work is completed. Work : To repair the burst pipe measuring 4 inch AC at Taman Ria 1, TB3652, Jalan Utara, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or016-8948685 (PKAD - En. Jusafri Idris) 014-9508067 (PKAD - En. Hairum Hassan)

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Customer Service Info

Please enquire at the Water Department district office if you do not receive your water bill four months after the water meter was installed.

How to apply for domestic water supply:

  • Fill in an application form available for RM1/set from the payment counter at the Water Department district office
  • Attach copies of your IC, land title, hire-purchase agreement, confirmation letter from village head or JKKK chairman, letter from district council/City Hall (if your house is in a village reserve)
  • Send the form to your Water Department district office

What to do if you wish to move or sell your house

  • Fill in application forms (available from the nearest Water Department office) for water supply termination and final bill
  • Settle your outstanding water bill
  • Fill in a deposit refund form to get your deposit refunded

Where To Pay Your Water Bill:

  • Nearest Water Department district office
  • Post office
  • One-stop payment centres, e.g. SESB, DBKK
  • Bank Simpanan Nasional (BSN)
  • Agrobank

How To Pay Your Water Bill:

  • By cash (all payment counters)
  • By personal/company cheque (only at Water Department district office and headquarters)
  • By bank draft (only at Water Department district office and headquarters)
  • By credit card (only at main payment counters of Water Department)
  • Online (only for Maybank/maybank2u account holders)