Calendar of Events

April 2020

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    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT KINABATANGAN

    Date : 11 August 2020 (Tuesday). Disruption period : 10:30 a.m. until repair work is completed. Work : To repair the burst pipe measuring 150 mm MSCL at Kg. Sinar Jaya, Kinabatangan. For further enquiries, please contact Careline at 088-326888 (24 Hours)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT SOOK

    Date : 11 August 2020 (Tuesday). Disruption period : Until works is complete. Purpose : Temporary shutdown of Sook I Water Treatment Plant due to technical problem. For further enquiries, please contact Careline at 088-326888 (24 Hours)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 11 August 2020 (Tuesday). Disruption period : Until the electricity supply is fully recovered. Purpose : Temporary shutdown of Apas Balung II Water Treatment Plant due to power failure. For further enquiries, please contact Careline at 088-326888 (24 Hours)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 11 August 2020 (Tuesday). Disruption period : 12:30 p.m until repair work is complete. Work : To repair the burst pipe measuring 6 inch HDPE at Sri Indah, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hours)

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Why Should You Pay Your Bill?

The payment can be used by the government to cover the costs of:

  • Treatment of raw water so that it is safe for use
  • Maintenance of water treatment plants
  • Replacement and maintenance of water storage tanks
  • Replacement of old and leaking water pipes
  • Other expenditures to enhance water supply facilities

The Water Department is constantly endeavouring to provide clean water to the public. You as a wise consumer of water should help the government by paying your bills on time.

Clean water is an essential everyday item for normal life and is not something that you can make do without. Imagine if your water supply is cut off even for one day.

Please report to the nearest Water Department office if you don’t receive your water bill at least once every three months.

Thank you for settling your water bill.