Calendar of Events

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    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT SANDAKAN

    Date : 20 January 2020 (Monday). Time of water disruption : Until works is complete. Work : Emergency works at Segaliud, Sandakan Water Treatment Plant due to technical problem. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT KOTA KINABALU

    Date : 20 January 2020 (Monday). Time of water disruption : 12:30 p.m. until repair work is completed. Work : To repair the broken pipe measuring 100 mm HDPE at Taman Green View, Kolombong, Kota Kinabalu. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 20 January 2020 (Monday). Time of water disruption : 12:00 p.m. until repair work is completed. Work : To repair the burst pipe measuring 6 inch MSCL at Taman Tawau, Lorong 7, Jalan Chong Thien Vun, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT SANDAKAN

    Date : 20 January 2020 (Monday). Time of water disruption : 8:00 a.m. until work is completed. Work : Installation of Sluice Valve (SV) measuring 150 mm at Tadika Tai Tong and Sluice Valve (SV) measuring 250 mm at Shoplot Taman Mawar, Sandakan. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Vision, Mission and Objective

VISION

To become an efficient, systematic and world-class water utility organisation by the year 2020.

MISSION

Provide quality water supply services for the well-being of the people via development and operation of continuous and efficient delivery of water; as well as excellent customer service.

OBJECTIVE

  1. To provide sufficient good quality treated water in line with the increase in population and the State social economic growth;
  2. To provide good customer service including accurate and efficient billing system and revenue collection;
  3. To attain a suitable percentage in providing potable water to urban and rural population; and
  4. To provide water supply facilities to fulfill the people needs in districts by way of;
    • Accurate scheduling in revenue collection;
    • Complete water supply distribution;
    • Water supply which is adequate in quantity and satisfy the quality standards; and
    • Service which is efficient and customer oriented.