Calendar of Events

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    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 19 October 2020 (Monday). Disruption period : 10:30 p.m. until repair work is completed.. Works :To repair the burst pipe measuring 4 inch AC infront of Tai Warn Park, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hour)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 19 October 2020 (Monday). Disruption period : 5:00 p.m. until repair work is completed. Works :To repair the broken double air valve measuring 2 inch at Taman Semarak Indah, TB 17029, Lorong 3, Jalan Kuhara, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hour)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT PULAU SEBATIK

    Date : 19 October 2020 (Monday). Disruption period : 4:00 p.m. until repair work is completed. Works :To repair the burst pipe measuring 150 mm MSCL at Jalan Estet 900 Teck Guan, Pulau Sebatik.. For further enquiries, please contact Careline at 088-326888 (24 Hour)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT KOTA BELUD

    Date : 19 October 2020 (Monday). Disruption period : Until turbidity NTU back to normal. Purpose : Temporary shutdown of Pekan Kota Belud Water Treatment Plant due to high level of turbidity NTU. For further enquiries, please contact Careline at 088-326888 (24 Hour)

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Vision, Mission and Objective

VISION

To become an efficient, systematic and world-class water utility organisation by the year 2020.

MISSION

Provide quality water supply services for the well-being of the people via development and operation of continuous and efficient delivery of water; as well as excellent customer service.

OBJECTIVE

  1. To provide sufficient good quality treated water in line with the increase in population and the State social economic growth;
  2. To provide good customer service including accurate and efficient billing system and revenue collection;
  3. To attain a suitable percentage in providing potable water to urban and rural population; and
  4. To provide water supply facilities to fulfill the people needs in districts by way of;
    • Accurate scheduling in revenue collection;
    • Complete water supply distribution;
    • Water supply which is adequate in quantity and satisfy the quality standards; and
    • Service which is efficient and customer oriented.