Calendar of Events

October 2019

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    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT MEROTAI

    Date : 18 February 2020 (Tuesday). Period of water disruption : Until the NTU level returns to normal. Purpose :Temporary shut down of Merotai I and II, Tawau Water Treatment Plant due to high level of turbidity NTU. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT RANAU

    Date : 19 February 2020 (Wednesday) Work : Works at Kg. Bambangan, Ranau Water Treatment Plant due to technical problem. Period of water disruption : 8:00 a.m. until works is complete. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • NOTICE OF WATER SUPPLY DISRUPTION AT MEMBAKUT

    Date : 25 February 2020 (Tuesday). Work : Maintenance works at Membakut Baru Water Treatment Plant. Period of water disruption : 9:00 a.m. until maintenance works is complete. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT PULAU BANGGI

    Date : 18 February 2020 (Tuesday). Work : Emergency works at Pulau Banggi Water Treatment Plant due to technical problem. Period of water disruption : Until works is complete. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Vision, Mission and Objective

VISION

To become an efficient, systematic and world-class water utility organisation by the year 2020.

MISSION

Provide quality water supply services for the well-being of the people via development and operation of continuous and efficient delivery of water; as well as excellent customer service.

OBJECTIVE

  1. To provide sufficient good quality treated water in line with the increase in population and the State social economic growth;
  2. To provide good customer service including accurate and efficient billing system and revenue collection;
  3. To attain a suitable percentage in providing potable water to urban and rural population; and
  4. To provide water supply facilities to fulfill the people needs in districts by way of;
    • Accurate scheduling in revenue collection;
    • Complete water supply distribution;
    • Water supply which is adequate in quantity and satisfy the quality standards; and
    • Service which is efficient and customer oriented.