Calendar of Events

November 2019

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    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 25 November 2020 (Wdnesday). Disruption period : Until turbidity NTU back to normal. Purpose :Temporary shutdown of Merotai I and II Water Treatment Plant due to high level of turbidity NTU. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or 016-8948685 (PKAD - En. Jusafri Idris)

  • NOTIS KECEMASAN GANGGUAN BEKALAN AIR DI TAWAU

    Date : 25 November 2020 (Wdnesday). Disruption period : Until the the water treatment plant is resumed. Purpose : Temporary shutdown of Merotai I Water Treatment Plant due to power supply failure. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or 016-8948685 (PKAD - En. Jusafri Idris) and 014-9508067 (PKAD - En. Hairum Hassan)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Date : 25 November 2020 (Wdnesday). Disruption period : 4:30 p.m. until repair work is completed. Work : To repair the burst pipe measuring 6 inch AC at Taman semarak Lorong Sawit 5, tb 7133, Jalan Kuhara Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or 016-8948685 (PKAD - En. Jusafri Idris) and 014-9508067 (PKAD - En. Hairum Hassan)

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT LAHAD DATU

    Date : 25 November 2020 (Wdnesday). Disruption period : 4:00 p.m until connect work is completed. Work : To connect pipe measuring 150 mm MSCL at Mile 3 Jalan Sandakan, Lahad Datu. For further enquiries, please contact Careline at 088-326888 (24 Hour) Or 017-8202016 ( En. Bahrin Antonio)

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Vision, Mission and Objective

VISION

To become an efficient, systematic and world-class water utility organisation by the year 2020.

MISSION

Provide quality water supply services for the well-being of the people via development and operation of continuous and efficient delivery of water; as well as excellent customer service.

OBJECTIVE

  1. To provide sufficient good quality treated water in line with the increase in population and the State social economic growth;
  2. To provide good customer service including accurate and efficient billing system and revenue collection;
  3. To attain a suitable percentage in providing potable water to urban and rural population; and
  4. To provide water supply facilities to fulfill the people needs in districts by way of;
    • Accurate scheduling in revenue collection;
    • Complete water supply distribution;
    • Water supply which is adequate in quantity and satisfy the quality standards; and
    • Service which is efficient and customer oriented.