Calendar of Events

September 2020

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    • Today
    • JANS event
    • Public Holiday
  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Disruption period : 18 September 2020 (Friday). Date: 8:30 p.m. until repair work is completed. Work. To repair the burst pipe measuring 6 inch MSCL at Sedco Light Batu 3, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TELUPID

    Disruption period : 18 September 2020 (Friday). Date: Until the electricity supply is fully recovered . Work: Temporary shutdown of Kg. Maau, Telupid Water Treatment Plant due to power failure.. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Disruption period : 18 September 2020 (Friday). Date: 10:30 a.m. until repair work is completed.. Work. Emergency works on repairing the leaking pipe GI type measuring 3 inch behind Flat Kastam, Jalan Durahman, Tawau. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • EMERGENCY NOTICE OF WATER SUPPLY DISRUPTION AT TAWAU

    Disruption period : 18 September 2020 (Friday). Date: Until works is complete.Work: Temporary reduction of treated water production at Merotai II Water Treatment Plant due to pump inspection and to do connection of the pump support chain. For further enquiries, please contact Careline at 088-326888 (24 Hours).

  • SIJIL SIRIM ISO/IEC27001.2013 (JANS TELIBONG II)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS KK)
  • SIJIL SIRIM ISO/IEC27001.2013 (JANS ICT)
  • Sijil Penyertaan 'Information Security Management System (ISMS) Certification Scheme'
  • Pertandingan Laman Web Terbaik Negeri Sabah

Vision, Mission and Objective

VISION

To become an efficient, systematic and world-class water utility organisation by the year 2020.

MISSION

Provide quality water supply services for the well-being of the people via development and operation of continuous and efficient delivery of water; as well as excellent customer service.

OBJECTIVE

  1. To provide sufficient good quality treated water in line with the increase in population and the State social economic growth;
  2. To provide good customer service including accurate and efficient billing system and revenue collection;
  3. To attain a suitable percentage in providing potable water to urban and rural population; and
  4. To provide water supply facilities to fulfill the people needs in districts by way of;
    • Accurate scheduling in revenue collection;
    • Complete water supply distribution;
    • Water supply which is adequate in quantity and satisfy the quality standards; and
    • Service which is efficient and customer oriented.